Information About Us
"Dr Corbyn", "W. Corbyn" and "MenoHelp" are the Trade Marks or registered Trade Marks of Dr Corbyn Ltd and/or our affiliates in the United Kingdom and in other countries. Dr Corbyn is a trading name of Dr Corbyn Ltd. Dr Corbyn Ltd is registered in England.
Company number: 12492496
Registered address:
4th Floor Silverstream House
45 Fitzroy Street
Fitzrovia
London
W1T 6EB
Trading address:
4th Floor Silverstream House
45 Fitzroy Street
Fitzrovia
London
W1T 6EB
These terms and conditions ('the Terms') govern the users ('you' or 'your') use of the website drcorbyn.co.uk ('the Website') and your relationship with:
(i) Dr Corbyn Ltd (trading as Dr Corbyn), a company registered in England and Wales under registration number 12492496, whose registered address is at 4th Floor Silverstream House, 45 Fitzroy Street, Fitzrovia, London, W1T 6EB, or any of its affiliated companies.
('Dr Corbyn', 'we', 'our', or 'us')
Please read the terms and conditions carefully, as they affect your legal rights and obligations. If you do not agree to these Terms and Conditions, please do not access or use the Website. By ordering our goods or services, you agree to comply with these terms and conditions. It is recommended that you print a copy of these Terms and Conditions so that you have them at your fingertips.
If you have any questions about these terms and conditions, please contact us.
1. Agreement
By using the Website you agree to be bound by these Terms and authorise us to transmit information (included updated information) to obtain information from third parties, including but not limited to, your debit or credit card numbers or credit reports to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.
2. Amendments
We reserve the right to:
(a) update these Terms from time to time and any changes will be notified to you via a suitable announcement on the Website. It is your responsibility to check for such changes. The changes will apply to the use of the Website after we have given such announcement. If you do not wish to accept the new Terms you should not continue to use the Website. If you continue to use the Website after the date on which the change comes into effect, your use of the Website indicates your agreement to be bound by the new Terms;
(b) modify or withdraw, temporarily or permanently, this Website and the material contained within (or any part) without notice to you and you confirm that we shall not be liable to you for any modification to or withdrawal of the Website or its contents; and
(c) disable any user identification code or password we have provided to you, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms.
3. General Conditions of Sale
3.1. Orders
We offer our Products through drcorbyn.co.uk, which is operated by Dr Corbyn.
All orders are subject to acceptance and availability. If the goods ordered are not available, you will be notified by e-mail (or by other means if no e-mail address has been provided) and you will have the option either to wait until the item is available from stock or to cancel your order.
Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time. You acknowledge that any automated acknowledgement of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. The conclusion of a contract between you and us will take place when we (i) debit your credit, debit card or PayPal account or (ii) dispatch the goods to you or commence the services, whichever is the later, at which time we shall send you an e-mail confirming that the contract has been concluded ('Dispatch Confirmation'). The contract will relate only to those goods or services whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other goods or services which may have been part of your order until the dispatch of such goods or services has been confirmed in a separate Dispatch Confirmation.
We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be liable for any loss you may suffer if a third party procures unauthorised access to any data provided by you when accessing or ordering from the Website.
The products sold on the Website are not for re-sale or distribution. We reserve the right to cancel orders and/or suspend accounts where we believe products are being ordered in breach of this provision.
You will assume the risk for the products once they have been delivered to the delivery address which you specified when ordering the products. We accept no liability where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified. Notwithstanding that risk of loss or damage to the products only passes to you once they have been delivered to the delivery address, ownership of the products shall pass to you on the later of: (a) the products being dispatched by us; and (b) us receiving payment in respect of the same.
3.2. Price and Payment
All prices shown on the Website are inclusive of VAT (where applicable) at the current rates and are correct at the time of entering the information onto the system. We reserve the right, however, to change prices at any time without notice to you (save that any changes will not affect orders in respect of which we have sent you a Dispatch Confirmation).
If your delivery address is within the United Kingdom, no additional taxes will be charged to you. If your delivery address is outside of the United Kingdom you may be subject to import duties and taxes (including VAT), which are levied once a delivery reaches your destination country. Any such additional charges must be borne by you (if your delivery address is inside the European Union (‘EU’) see ‘Customs clearance responsibilities for EU delivery addresses’) You should note that customs policies and practices vary widely from country to country. We recommend that you contact your local customs office for information.
Payment can be made by any major credit or debit card or via your PayPal account. Payment will be debited and cleared from your account before the dispatch of your good or provision of the service to you.
In the unlikely event that the price shown on the checkout page is wrong, and we discover this before accepting your order in accordance with clause 9, we are not required to sell the goods to you at the price shown. We always try and ensure that the prices of goods shown on our Website are accurate, but occasionally genuine errors may occur. If we discover an error in the price of the goods that you have ordered we will let you know as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If you cancel your order and you have already paid for the goods (but they have not yet been dispatched), then you will receive a full refund.
You confirm that the credit, debit card or PayPal account that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us we will not be liable to you for any delay or non-delivery.
If your credit or debit card payment is not processed successfully for any reason, we reserve the right to reattempt to process payment within 48 hours. In the event that the payment is still unsuccessful, we will give you at least 48 hours’ notice in advance of any further reattempt to process payment by sending an email to the email address you have provided to us. If you do not want us to reattempt to process payment, you must cancel your order in advance.
We allow you to use discount codes strictly on the terms and conditions upon which they were issued which, amongst other things, may include terms relating to your eligibility to use them and a maximum order value. Please familiarise yourself with these terms and conditions before you place an order as we reserve the right to reject or cancel any orders which do not comply with these terms even if your credit or debit card has been charged. If there is any inconsistency between the terms and conditions upon which the discount codes were issued and these terms and conditions, the discount code terms and conditions prevail. A copy of the discount code terms and conditions can be obtained by emailing our customer service representatives at:
Email address: [email protected]
Customs clearance responsibilities for EU delivery addresses
For orders dispatched from the UK only.
For deliveries to addresses within the EU, for legal purposes you are the importer of the goods, and are responsible for any import formalities as well as any duties, tariffs, or taxes which may be charged by any customs authority. However, we have collected these amounts from you as part of your purchase, and by agreeing to these terms, you hereby authorise us to appoint our designated carrier(s) to carry out any required customs formalities on your behalf, including payment of any duties, tariffs, or taxes to the appropriate customs authority. The designated carrier will deliver the goods to you in addition to carrying out the customs formalities on your behalf. These customs formalities will be carried out in different countries depending on the country in which your delivery address belongs, and the carrier used.
This means that you will be charged duties, tariffs, or taxes at the rate applicable in the clearance country – these will be paid on your behalf by the designated carrier. These clearance countries are subject to change without notice being provided to you.
By accepting these terms, you consent to us appointing a designated carrier to act on your behalf as described above, and that the designated carrier is acting solely for you as your customs direct representative.
We do not issue tax invoices for shipments to the EU from the UK. Any proof-of-sale document we provide at your request is provided entirely at our discretion, and serves as a record of your purchase only. The document may not comply with the requirements imposed by the tax authorities in your local jurisdiction for the purposes of reclaiming VAT, and we are unable to provide additional documentation in this regard.
3.3. Returns Policy
In order to ensure our customers receive the best level of service and are happy to indulge their sweet tooth we offer a comprehensive returns policy in the unlikely event that you are not 100% satisfied with sweets delivered. Please note that the following returns procedure must be followed, and failure to do so may result in us being unable to exchange goods or provide refunds. Also please be aware that we cannot be held responsible and provide refunds/exchanges on stock affected by circumstances beyond our control. This includes damage and neglect after goods are received, goods being stored in climatic conditions such as extremes of temperature that can affect some items - items often stick together or alter appearance slightly, but will taste the same and damage by third parties. In addition please be aware that during the hot summer months goods in transport can be effected by the heat so be aware that delicate items such as chocolate may not always look as intended, but they will of course still taste as good as ever.
Should you wish to return an item for any reason please notify us within 48 hours of receipt of your order of any part that is unsatisfactory. In order to arrange a return, please contact us and inform our customer service team of your order number, the item you are returning and the reason for the return.
We will then reply with a unique returns authorisation number and the address you need to send the item to.
You'll need to package the item securely and include:
(a) Your order number
(b) The returns authorisation number
(c) Whether a replacement or refund is needed
(d) The reason why you are returning the item.
Goods returned should be in their original condition and packaging in which they arrived, along with a copy of the invoice or packing slip.
Once received items will be checked and refunds on goods and postage arranged where suitable. We cannot issue refunds on simply unwanted goods due the perishable nature of goods on sale. Refunds/exchanges will only be offered on items that are faulty, and were clearly so at the time at which they were dispatched.
3.4. Cancellation Rights
Where you have purchased the goods or services as a consumer (i.e. for private use as opposed to business use), please note that you are entitled to cancel any contract completed with us within 14 days from the day on which you acquire physical possession of the goods.
If you wish to cancel a contract pursuant to this clause, then please see our Returns Policy for further details of how.
3.5. Liability
The photographs and texts illustrating and describing the products on this Website are non-contractual and for information purposes alone. Dr Corbyn shall not be liable in case of errors or omissions in the photographs or texts displayed on this Website. Without limiting the scope of these General Conditions of Sales and to the extent permitted by applicable law, Dr Corbyn's liability for losses you suffer as a result of our breach of these General Conditions of Sales or our negligence shall be no greater in amount than the purchase price of the products in respect of which damages are claimed.
You will assume the risk for the products once they have been delivered to the delivery address which you specified when ordering the products. We accept no liability where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified.
Nothing in these General Conditions of Sales exclude or limits our liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; (iii) defective products under the Consumer Protection Act 1987 (UK); or (iv) for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
3.6. Force Majeure
Dr Corbyn will make every reasonable effort to fulfil its obligations. However, Dr Corbyn cannot be held responsible or liable for delays or failure to deliver caused by circumstances beyond its reasonable control ("Force Majeure"). Such circumstances include, without limitation, strikes and industrial action by third parties, civil commotion, riots, wars, natural catastrophes or any others that make impracticable or impossible the production, transportation or delivery of products. In the event of a delay caused by Force Majeure, Dr Corbyn's obligations will be suspended and the time for performance of our obligations will be extended for the duration of the event. Dr Corbyn will perform its obligations as soon as reasonably possible, and it reserves the right to allocate any remaining product supply among customers in a fair and reasonable manner. If we cannot perform our obligations due to such an event, you may cancel your contract. To cancel, please contact us. You will have to return (at our cost) any relevant products you have already received, and we will refund the price you have paid, including delivery charges.
3.7. All Competitions
We reserve the right to amend these Terms from time to time.
These rules will be deemed incorporated into each competition except to the extent that any specific instruction in a competition provides otherwise.
By entering the competition entrants will be deemed to have read and understood these Terms and be bound by them. All of our decisions will be final and binding and no correspondence will be entered into.
Any person who is an employee or an immediate family member of an employee of the Dr Corbyn Ltd company or any other person who is directly connected with the organisation of any particular competition is ineligible to participate.
Competitions are only open to residents of the UK (excluding Northern Ireland).
All entrants are to be aged 18 or over unless any other age restriction is specified or implied. Entrants should, if under 18, obtain permission in advance from their parent or guardian.
All entries must be received by the closing date specified in the competition. Answers will be entered upon submission. No responsibility will be taken for any answers that are misdirected, lost for technical or other reasons or received after the closing date.
We reserve the absolute right to disqualify without notice any entries to any competition which we consider have used improper technical means to enter and/or we believe is fraudulent.
Entrants are liable for their costs to access computer networks.
We will not be liable for or accept any responsibility for: (i) any failure by the winner or any entrant to comply with these terms and conditions; (ii) any disruption, delay or misdirection of entries; or (iii) any server, system or network failures, malfunctioning or inaccessibility .
We shall be the promoter of all competitions subject to these terms and conditions unless stated otherwise.
Prizes
If for any reason an advertised prize is unavailable we reserve the right at our absolute discretion to substitute a similar prize of equivalent or greater value.
Only one prize will be awarded per household.
There will be no cash or other alternative to the prize offered and prizes are not transferable.
The products purchased on this site are for private and domestic use only and are not for re sale.
Notification
The winner's name will be selected in a random draw, after the closing date, from all correct answers received.
The winner of a prize will be notified within 28 days after the winner has been ascertained.
Please allow 28 days for delivery of all prizes.
If the winner of the a competition is unable to take up a prize for any reason or if the winner cannot be notified after reasonable efforts having been made then we may dispose of the prize as we think fit without any liability to the winner for having done so.
For each competition, only one prize will be awarded per entrant / email address. Names of winners will be available on request.
Claiming Prizes
Prizes Involving Travel: (a) Travel arrangements are the responsibility of prize winners unless otherwise stated; (b) we reserve the right to require written permission from the parent or guardian of any winner who is under the age of 16 and to require such a winner to choose as a companion someone 18 or over.
Competition prizes/tickets may be restricted to certain times of the year and unless otherwise stated all prizes must be taken within six months of the date of the competition draw.
Where prizes are to be provided by a third party then the winner will be required to complete all appropriate or applicable booking or other formalities direct with such providers. We will have no responsibility for the acts/defaults of any other persons or companies.
3.8. Gift With Products Promotions
(a) Where we are offering a free gift with a product, we shall only provide one free gift per transaction (irrespective of how many products are purchased). The free gift is subject to availability and we reserve the right to change the free gift for an alternative gift.
(b) In order for us to facilitate the provision of a free gift, it may be necessary for us to include the free gift on our site at a nominal value. For the avoidance of doubt, you are not entitled to 'purchase' the free gift without purchasing the product it is provided free with and any attempt to 'purchase' the free gift will be cancelled (notwithstanding any automated communication you may receive acknowledging your order). In the unlikely event that the free gift is despatched to you, you shall be obliged to return the free gift upon written request.
4. Website Terms of Use
The Website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties, whether express or implied, in relation to it and its use. You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you. You must bear the risk associated with the use of the Internet.
Whilst we will try to ensure that material included on the Website is correct, reputable and of high quality, we cannot accept responsibility if this is not the case. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website. If we are informed of any inaccuracies in the material on the Website, we will attempt to correct this as soon as we reasonably can.
In particular, we disclaim all liabilities in connection with the following: incompatibility of the Website with any of your equipment, software or telecommunications links; technical problems, including errors or interruptions of the Website; unsuitability, unreliability or inaccuracy of the Website; and failure of the Website to meet your requirements. To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (both of which terms includes, without limitation, pure economic loss, loss of profits, loss of business, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to your use of the Website.
4.1. Registration
By using this Website, you warrant that:
(a) you are legally capable of entering into binding contracts;
(b) you are at least 16 years of age;
(c) the personal information which you are required to provide when you register is true, accurate, current and complete in all respects; and you are not impersonating any other person or entity.
You will notify us immediately of any changes to the personal information by emailing our customer service representatives at:
Email address: [email protected]
4.2. Intellectual Property
The content of the Website is protected by copyright, trade marks, database and other intellectual property rights and you acknowledge that the material and content supplied as part of the Website shall remain with us or our licencors.
You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website.
4.3. Use of the Websites
You may download, display or print the content of our Websites solely for personal, non-commercial use, thereby retaining and reproducing each and every copyright notice or other proprietary rights notice contained in any information or other material you download. Any other use, including the reproduction, modification, distribution, transmission or broadcast of the content of the Websites, in whole or in part and by any means, is strictly prohibited, except upon prior written consent of Dr Corbyn. Dr Corbyn neither warrants, nor represents that your use of any content displayed on its Websites will not infringe rights of third parties.
4.4. Reviews
If you submit a review, you grant us a non-exclusive, royalty-free,perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
You grant Dr Corbyn and its sub-licensees the right to use the name that you submit in connection with such content, if they choose.
You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content.
You agree to perform all further acts necessary to perfect any of the above rights granted by you to Dr Corbyn, including the execution of deeds and documents, at the request of Dr Corbyn.
You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted to Dr Corbyn:
The content and material is accurate;
Use of the content and material you supply does not breach any applicable Dr Corbyn guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify Dr Corbyn for all claims brought by a third party against Dr Corbyn arising out of or in connection with a breach of any of these warranties.
Winners of the review promotion will be notified by email.
If you submit a review, you acknowledge that at the time of purchasing a product as well as at the time of submitting the review you were and are aware that all Dr Corbyn products are food supplements that are not intended to cure, prevent or diagnose any health condition, and that the products are sold, marketed and advertised exclusively and solely as food supplements.
If you submit a review, you also declare that the review and its contents represent your personal opinion only and that your review was not influenced by the presentation and/or ingredients of the product(s) you purchased.
4.5. Information Deemed Non-Confidential
Any personally identifying data and information that you may send via the Internet to our Websites are protected and treated according to our Privacy Notice. Dr Corbyn invites you to read such Privacy Policy carefully before providing us with any such personally identifying data and information.
Any other information or material communicated to Dr Corbyn through the Internet, by electronic mail or otherwise, including any data, questions, comments, suggestions, ideas, graphics or the like, are and will be treated as non-confidential and non-proprietary. Anything you transmit or post becomes the property of Dr Corbyn and may be freely used for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Specifically, Dr Corbyn is free to use any ideas, concepts, know-how, or techniques contained in any such communication you send to the Websites for any purpose whatsoever, including, but not limited to, developing, manufacturing, advertising and marketing products using such information. Any such use is without compensation to those providing the information, nor anyone else. By submitting information, you are warranting that you own the material/content submitted, that it is not defamatory, and that Dr Corbyn’s use will not violate any third party’s rights. Dr Corbyn is under no obligation to use the information provided. Any advice or information, be it oral or written, obtained from Dr Corbyn or during the use of services made available on the Sites, shall not give rise to any guarantees which are not expressly provided for in the present Terms of Use.
4.6. Limitation of Liability
Supply of Goods
(a) Subject to clause 14(b), if we fail to comply with these Terms, we shall only be liable to you for losses that you suffer as a result of our failure to comply (whether arising in contract, tort (including negligence), breach of statutory duty or otherwise) which are a foreseeable consequence of such failure.
(b) Nothing in these Terms excludes or limits our liability for:
(i) death or personal injury caused by our negligence;
(ii) fraud or fraudulent misrepresentation;
(iii) any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982;
(iv) defective products under the Consumer Protection Act 1987; or
(v) any deliberate breaches of these Terms that would entitle you to terminate the Contract; or
(vi) any other matter for which it would be illegal for us to exclude or attempt to exclude our liability.
Use of Website
The Website is provided on an 'as is' and 'as available' basis without any representation or endorsement made and we make no warranties, whether express or implied, in relation to it and its use. You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you. You must bear the risk associated with the use of the Internet.
Whilst we will try to ensure that material included on the Website is correct, reputable and of high quality, we cannot accept responsibility if this is not the case. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website. If we are informed of any inaccuracies in the material on the Website we will attempt to correct this as soon as we reasonably can.
In particular, we disclaim all liabilities in connection with the following:
(a) incompatibility of the Website with any of your equipment, software or telecommunications links;
(b) technical problems including errors or interruptions of the Website;
(c) unsuitability, unreliability or inaccuracy of the Website; and
(d) failure of the Website to meet your requirements.
To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (both of which terms includes, without limitation, pure economic loss, loss of profits, loss of business, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to your use of the Website.
Presentation of Goods
All goods/products available for purchase on the Website are presented, marketed, advertised and supplied to you exclusively as food supplements in accordance with EU law Regulation (EC) 178/2002, 'General Food Law', Directive 2002/46/EC (“the Food Supplements Directive”) and The Food Supplements (England) Regulations 2003.
The texts, images, videos, metadata such as time and place of creation, and any links to external third-party websites (collectively 'the Materials') that accompany the presentation of each product offered on the Website are created, published and managed by Attacus Atlas Limited ('the Controller'), a company registered in England and Wales under registration number 14720626, whose registered address is at 4th Floor, 14 Museum Place, City Centre, Cardiff, CF10 3BH).
Whilst we work with the Controller to ensure that the whole of the Materials is correct, reputable and of high quality, Dr Corbyn cannot accept responsibility if this is not the case. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Materials. If we are informed of any inaccuracies in any part(s) of the Materials, we will contact the Controller and request that they review and/or correct this, if appropriate, as soon as they reasonably can.
In particular, we disclaim all liabilities in connection with the following:
(1) technical problems including errors with the Materials;
(2) unsuitability, unreliability or inaccuracy of the Materials;
(3) failure of the Materials to meet your requirements.
To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (both of which terms includes, without limitation, pure economic loss, loss of profits, loss of business, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to your use of the Materials.
To report an inaccuracy or technical problem in relation to the Materials, or to request additional information, please contact Attacus Atlas Limited directly on the details below:
Email address: [email protected]
Address: Attacus Atlas Limited, Content Management Department DRC1001, 4th Floor, 14 Museum Place, City Centre, Cardiff, CF10 3BH
If you contact us for the same, we will refer your correspondence to the Controller directly and they will respond to you as soon as they reasonably can. At our discretion we may choose to also contact the Controller on your behalf and report the inacurracy and/or technical problem, or to request additional information from them, depending on the nature of your correspondence. Nonetheless, any response provided to you will be provided solely by the Controller.
Dr Corbyn is under no legal or contractual obligation to contact the Controller in such cases at any time and we will only do so at our discretion.
If any inaccuracies are identified, the Controller will attempt to correct them as soon as they reasonably can.
Legal and Regulatory Requirements
All goods supplied on the Website are presented, marketed, advertised and supplied to you exclusively as food supplements in accordance with EU law Regulation (EC) 178/2002, 'General Food Law', Directive 2002/46/EC (“the Food Supplements Directive”) and The Food Supplements (England) Regulations 2003.
Dr Corbyn is a Food Business Operator in accordance with Article 6(2) of EU Regulation 852/2004.
All legal or regulatory issues pertaining to any of the goods supplied on the Website must be directed to the email address provided below.
Email address: [email protected](quoting company reference number "DC/80018" in the email subject)
When reporting a legal or regulatory issue in relation to Dr Corbyn and/or its goods, you must quote company reference number "DC/80018". Please note that it will not be possible to respond to or assist with any matters concerning Dr Corbyn and/or its goods unless the appropriate company reference number is included.
All reports concerning legal or regulatory issues in relation to any of the goods supplied on the Website must be accompanied by their corresponding Stock Keeping Unit (SKU) numbers. Each good is assigned a unique SKU number to facilitate their correct and conclusive identification if, when and where required. The SKU number is located under the price section of the good/product detail page on the Website.
If such reports are not accompanied by the corresponding SKU number(s) of the concerned goods, the correct and conclusive identification of said goods and, subsequently, a proper investigation of the issue/matter will not be possible. Therefore, such reports will be ignored and no further action will be taken.
Dr Corbyn cannot be held responsible or liable for any issue that may arise from reports concerning legal or regulatory issues in relation to any of the goods supplied on the Website but which do not include the corresponding SKU numbers of the goods.
5. Privacy Policy
We will treat all your personal information as confidential and will only use it in accordance with our Privacy Policy. In addition, we will process information about you in accordance with our Privacy Policy. By using our Website, you consent to such processing and you warrant that all data provided by you is accurate.
When you shop on this Website, we will ask you to input personal details in order for us to identify you, such as your name, e-mail address, billing address, delivery address, credit card or other payment information. We confirm that this information will be held by us in accordance with the registration we have with the Data Commissioner's office.
6. Protecting Your Security
To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases.
We take the risk of internet fraud very seriously. With the volume of fraudulent credit card transactions increasing, we make every effort to ensure all orders are thoroughly checked using the information already supplied. There is a possibility we may contact you to make additional security checks and we ask for your co- operation to enable us to complete them. We will not tolerate fraudulent transactions and such transactions will be reported to the relevant authorities.
By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.
7. Compliance
The Website may only be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and its use. You agree not to:
(a) upload or transmit through the Website any computer viruses, Trojans, worms, logic bombs or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer;
(b) upload or transmit through the Website any material which is defamatory, offensive or of an obscene character; and
(c) attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of- service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any material posted on it, or on any website linked to it.
8. Miscellaneous
8.1. Severance
If any part of the Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions of the Terms.
8.2. Waiver
No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.
8.3. Entire Agreement
These Terms form the entire basis of any agreement reached between you and us.
8.4. Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts.
8.5. Third Party Links
As a convenience to our customers, the Website may include links to other websites or material which is beyond our control. For your information, we are not responsible for such websites or material nor do we review or endorse them. We will not be liable for the privacy practices or content of such websites nor for any damage, loss or offence caused or alleged to be caused in connection with, the use of or reliance on any such advertising, content, products, materials or services available on such external websites or resources.
8.6. Indemnity
You agree to fully indemnify, defend and hold us, and our officers, directors, employees and suppliers, harmless immediately on demand, from and against all claims, losses, costs and expenses, including reasonable legal fees, arising out of any breach of these Terms by you, or any other liabilities arising out of your use of this Website or any other person accessing the Website using your personal information.
9. Your Rights
You have certain rights in respect of your personal data, including the right to access and correct your personal data, and, in specific circumstances, to transfer your personal data to another entity in a commonly-used format.
You have the right to object to your personal data being used for certain purposes, including to send you marketing. See ‘Marketing’ above, for more details of how to opt-out of marketing.
You also have the right to request erasure of your personal data, for example; where our purposes for processing your personal data have come to an end; where you object to our processing of your personal data based on legitimate interests and we have no overriding legitimate grounds to continue to process your personal data; and where our processing was based on your consent which you have withdrawn.
We will comply with any requests to exercise your rights in accordance with applicable law. Please be aware, however, that there are a number of limitations to these rights, and there may be circumstances where we are not able to comply with your request. To make any requests regarding your personal data, or if you have any questions or concerns regarding your personal data, you should contact us using the details below. You are also entitled to contact your local supervisory authority for data protection.
10. Social Media Content Use Terms and Conditions
(a) By permitting Dr Corbyn Ltd (registered in England and Wales under company registration number 12492496) whose registered office is at 4th Floor Silverstream House, 45 Fitzroy Street, Fitzrovia, London, W1T 6EB or any of its affiliated companies (“we”, “our” or “us”) to use particular Content (by affirmatively answering a request from us or on our behalf on social media or otherwise indicating your agreement for to use your Content), you agree to be bound by these Social Media Content Use Terms and Conditions (“Terms”).
(b) In these Terms “Content” refers to the photo and/or video, including any sound and accompanying text, posted through your account on social media, accompanying metadata such as time and place of creation, your user name, and links to your social media profile.
(c) You grant us a right to use and display the Content, in any media, worldwide, for any lawful commercial purpose, in original or edited form, including without limitation: on our social media accounts, websites, blogs, digital displays, advertising (organic and paid), and generally in the promotion of our products or services. Such rights also extend to our group companies, affiliates, agents, employees, representatives, assigns, licensees, and anyone else acting on behalf of us.
(d) The rights that you grant to us to use your Content are perpetual and irrevocable and you may not cancel or withdraw your permission for us to use your Content. However, this does not affect your or any other person’s rights in relation to personal data as referred to below.
(e) The rights you grant to us are non-exclusive and (subject to our rights) you retain all rights to use the Content for your own purposes. We will not pay any royalties or compensation to you or any third party for use of the Content. Use is at our discretion and we are not obliged to use your Content in any particular way or at all.
(f) You agree that you do not have any right to review, approve, or object to our use of your Content or advertising copy, or to be identified as the author/creator of the Content.
(g) By agreeing to these Terms you represent and warrant to us that:
(i) the Content is your original work and you own it and all intellectual property rights in it and have all necessary rights to grant us the rights set out in these Terms (including in relation to copyrights, trademarks, private or public buildings, performances, sounds, and music) or, if you are not the owner of such rights, you have already obtained permission from the owner of such rights, and will inform us if this is incorrect or such permission is withdrawn at any time;
(ii) our use of your Content as provided herein will not infringe intellectual property, privacy, image, performance, or publicity rights, or any other rights of any third party, require the payment of any compensation to any third party, or breach any applicable laws;
(iii) nothing in your Content will be illegal, defamatory, obscene, or threatening to any third party; and
(iv) you are aged 18 or over and have the right to agree to these Terms.
(h) You will indemnify and keep us indemnified in full from and against any and all liability, loss, damages, injury, costs and expenses (including increased administration costs and reasonable legal expenses) awarded against, or incurred or paid by us as a result of or in connection with the Content, including without limitation for breach of intellectual property, data protection, privacy, image, performance, or publicity rights.
(i) The Content may contain information about you or identifiable individuals which constitutes personal data under applicable laws.
(j) By agreeing to these Terms you give your consent to the processing of such personal data by us (including any third party service providers that we engage for such purposes, as referred to below) for the purposes set out in these Terms.
(k) Where any personal data relating to any other person appears in the Content you warrant that you also have obtained their consent for the processing of such personal data.
(l) We will process personal data included in the Content or otherwise provided to us in connection with our use of the Content in accordance with all applicable data protection laws and our website privacy policy.
(m) Attacus Atlas Limited (a company registered in England and Wales under registration number 14720626, whose registered office is at 4th Floor, 14 Museum Place, City Centre, Cardiff, CF10 3BH) is the controller of your personal data and you can obtain further information or exercise any of your legal rights by contacting them on the details below:
Email address: [email protected]
Address: Content Management Department DRC1001, 4th Floor, 14 Museum Place, City Centre, Cardiff, CF10 3BH
11. Dr Corbyn Blog Content Use Terms and Conditions
(a) By using the Dr Corbyn Blog, which is published and made available at www.drcorbyn.co.uk/blog, you agree to be bound by these Dr Corbyn Blog Content Use Terms and Conditions (“Terms”).
(b) In these Terms “Blog” refers to the Dr Corbyn Blog, which includes, without limitation, the whole of the materials created and published at: www.drcorbyn.co.uk/blog.
(c) The Blog is published and made available at drcorbyn.co.uk ('the Website'), which is operated by Dr Corbyn Ltd, a company registered in England and Wales under registration number 12492496, whose registered address is at 4th Floor Silverstream House, 45 Fitzroy Street, Fitzrovia, London, W1T 6EB (“Dr Corbyn”, “we”, “our” or “us”).
(d) In these Terms “Content” refers to the text, photos and/or videos that are created and published on the Blog, together with any accompanying metadata such as time and place of creation, and any links to external third-party websites (such as scientific databases and academic journals) and/or links to Dr Corbyn products offered for sale on drcorbyn.co.uk.
(e) The Content is published and made available to the users ('you' or 'your') of the Website and/or the Blog at: www.drcorbyn.co.uk/blog.
(f) The Blog and Content are created, published and managed by Attacus Atlas Limited ('the Controller'), a company registered in England and Wales under registration number 14720626, whose registered address is at 4th Floor, 14 Museum Place, City Centre, Cardiff, CF10 3BH).
(g) The Content is protected by copyright, trade marks, database and other intellectual property rights and you acknowledge that the material and information supplied as part of the Blog and/or its Content shall remain with us, with our licencors and/or our third-party service providers.
(h) You may retrieve and display the Blog and/or Content on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of the Blog and/or Content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any part of the Blog and/or Content.
(i) The Blog and Content are provided on an 'as is' and 'as available' basis without any representation or endorsement made and we make no warranties, whether express or implied, in relation to them and their use.
Whilst we work with the Controller to ensure that the material included on the Blog and/or in the Content is correct, reputable and of high quality, Dr Corbyn cannot accept responsibility if this is not the case. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Blog and/or Content. If we are informed of any inaccuracies in the material on the Blog and/or in the Content, we will contact the Controller and request that they review and/or correct this, if appropriate, as soon as they reasonably can.
In particular, we disclaim all liabilities in connection with the following:
(1) technical problems including errors or interruptions of the Blog and/or Content;
(2) unsuitability, unreliability or inaccuracy of the Blog and/or Content;
(3) failure of the Blog and/or Content to meet your requirements.
To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (both of which terms includes, without limitation, pure economic loss, loss of profits, loss of business, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to your use of the Blog and/or its Content.
(j) To report an inaccuracy or technical problem in relation to the Blog and/or its Content, or to request additional information, please contact Attacus Atlas Limited directly on the details below:
Email address: [email protected]
Address: Attacus Atlas Limited, Content Management Department DRC1001, 4th Floor, 14 Museum Place, City Centre, Cardiff, CF10 3BH
(k) If you contact us for the same, we will refer your correspondence to the Controller directly and they will respond to you as soon as they reasonably can. At our discretion we may choose to also contact the Controller on your behalf and report the inacurracy and/or technical problem, or to request additional information from them, depending on the nature of your correspondence. Nonetheless, any response provided to you will be provided solely by the Controller.
Dr Corbyn is under no legal or contractual obligation to contact the Controller in such cases at any time and we will only do so at our discretion.
Last Revised: 3 March 2023